Field service platform
Thermoi vs ServiceTitan
ServiceTitan runs your back office: scheduling, dispatch, invoicing, and CRM. It does not answer your phone. Thermoi answers every call 24/7 and books jobs straight into a platform like ServiceTitan, so most contractors run both.
Thermoi vs ServiceTitan, side by side
| Thermoi | ServiceTitan | |
|---|---|---|
| Primary purpose | AI phone answering built for HVAC | Field service management suite |
| Built for HVAC | Yes, HVAC-trained | Yes, home-services focused |
| Answers every call 24/7 | Yes | No, it does not answer phones |
| Books the appointment on the call | Yes, into your calendar | No, your staff books in the software |
| Emergency dispatch to on-call tech | Yes, by SMS in seconds | Manual, through your dispatchers |
| Works alongside your current tools | Yes | Thermoi books into it |
| Pricing | From $299/mo, flat | $398–$698/mo+ for the full suite |
Choose Thermoi if…
Contractors who are losing calls after hours and want every call answered and booked, with or without a full FSM suite.
Choose ServiceTitan if…
Larger HVAC operations that want one platform for scheduling, dispatch, payroll, and reporting.
Comparisons reflect general positioning and can change. Check each vendor's current plans before deciding.
Thermoi vs ServiceTitan: FAQs
ServiceTitan runs your back office: scheduling, dispatch, invoicing, and CRM. It does not answer your phone. Thermoi answers every call 24/7 and books jobs straight into a platform like ServiceTitan, so most contractors run both.
For HVAC contractors who want every call answered, qualified, and booked, with emergencies dispatched to an on-call tech, Thermoi is purpose-built for that. Larger HVAC operations that want one platform for scheduling, dispatch, payroll, and reporting. If that is you, ServiceTitan may be the better fit.
Yes. Thermoi answers and books the calls, then writes the job into a platform like ServiceTitan. Most contractors run both.
Thermoi starts at $299/month with no setup fees, no contracts, and a 90-day money-back guarantee. Most HVAC businesses go live within 48 hours.
See Thermoi on your real HVAC calls
Book a free 15-minute demo and watch how Thermoi answers, books, and dispatches, then compare it to ServiceTitan for yourself.
✓ HVAC-trained AI ✓ Live in 48 hours ✓ 90-day guarantee